At Blindly ("we," "our," or "us"), your privacy is not an afterthought—it is built into our core architecture. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our mobile application, website, and related services (collectively, the "Platform").
1. Information We Collect
We collect only the information necessary to provide you with a safe, authentic, and seamless connection experience.
A. Information You Provide Directly
- Account Registration: Phone number, email address, and basic account credentials.
- Verification Data: Liveness checks or selfie verifications to confirm authenticity and prevent fake profiles. *(Note: Biometric verification data is used solely for verification and is not stored permanently as raw biometric templates).*
- Profile Details: Information you explicitly add to your profile, which remains protected and unexposed until you choose to reveal it through mutual consent.
- Support Communications: Any details you provide when contacting customer support or reporting a safety issue.
B. Information Collected Automatically
- Approximate Location: To match you with nearby active members, we process generalized location coordinates (e.g., area radii or blurred map points). We do not broadcast or display your exact GPS coordinates to other users.
- Usage & Device Information: App interaction logs, device type, operating system version, and IP address for security, system diagnostic, and performance monitoring.
2. How We Use Your Information
We use your data to power the Platform's features while preserving your anonymity:
- Facilitating Connections: Scanning nearby active members and presenting profiles as hidden nodes on an approximate map.
- Safety & Security: Enforcing our community guidelines, detecting harassment, preventing catfish profiles, and maintaining account integrity.
- Identity Protection: Ensuring your identity and profile structure remain completely hidden until both you and another user mutually agree to reveal details.
- Platform Improvement: Optimizing performance, debugging code, and improving user experience.
3. How Identity & Profiles Are Handled
- Privacy by Design: Your identity, profile details, and personal attributes are protected by default.
- Mutual Consent: Profiles are only revealed when both participants in a conversation explicitly choose to unmask their identity.
- No Public Directories: Your full profile is never searchable on the web or exposed in public member directories.
4. Sharing & Disclosure of Information
We do not sell your personal data. We only share data in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist with essential functions like SMS delivery, infrastructure hosting, real-user verification, and customer support (under strict confidentiality agreements).
- Legal Requirements: If required by law, subpoena, or court order, or if we believe in good faith that disclosure is necessary to protect the safety of our users or the public.
- Safety & Enforcement: To enforce our terms of service, address harassment, or suspend accounts violating our safety standards.
5. Data Retention & Deletion
- Retention: We retain your account data only for as long as your account is active or as necessary to provide our services and comply with legal obligations.
- Account Deletion: You can delete your account at any time within the app settings. Upon deletion, your profile, chat history, and personal data will be permanently removed or anonymized from our active databases, subject to short-term backup retention schedules.
6. Your Rights & Choices
Depending on your region, you have the following rights regarding your personal data:
- Access & Export: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information in your account settings.
- Deletion: Request the deletion of your account and personal data.
- Consent Withdrawal: Withdraw consent for location processing or marketing communications at any time via device settings or app preferences.
7. Security
We implement technical and organizational safety measures—including encryption in transit and at rest, identity shields, and strict access controls—designed to protect your information against unauthorized access, loss, or alteration.
8. Children’s Privacy
The Platform is intended strictly for adults aged 18 and older. We do not knowingly collect or process personal data from anyone under the age of 18. If we become aware that a minor has created an account, we will immediately delete the account and associated data.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes via app notifications or email prior to the changes taking effect.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data privacy, please reach out to us at:
- Email: info@blindly.date
- In-App: Settings → Help & Support → Report Privacy Issue
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